Contact the Council
Customer services for Sandwell Council is made up of teams responsible for the different contact methods on offer to the people of Sandwell - telephone, letter, email, face to face or through the web.
Contact Sandwell
Contact Sandwell is the contact centre where we can deal with enquiries over the telephone. Our main Switchboard phone number is (0845 358 2200)
One Stop Shop
Our One Stop Shop is based at Sandwell Council House in Oldbury, you can pop in and your enquiry will be dealt with face to face.
Website
Our website provides a means for customers getting in touch with us, we provide a wide range of online facilities for customers to complete and submit.
We also offer contact by email so customers can contact us at their convenience.
Please email us your suggestions, comments, complaints or general enquiries by email.
You can contact us by email by using the address - contact@sandwell.gov.uk.
We will acknowledge your email within 24 working hours.
Customer Relations
The Customer Relations feedback team deal with enquiries received through email, written correspondance of through complaints/ compliments received over the phone.
You can write to the Customer Relations Team at:
Sandwell MBC
Customer Relations Team
PO Box 2374
Oldbury B69 3BR