For enquiries about applications you can contact the Student Loans Company Customer Support Office on 08456 077 577. This centre will handle general enquiries on student finance. They are open Monday to Friday 8am – 8pm and from 9am to 5:30pm Saturday and Sunday.

You can also use the on-line services at www.studentfinancedirect.co.uk to:

• find out how much loan and help towards your fees you are likely to receive using the entitlement calculator
• track the progress of your application
• update your address and other contact details
• view copies of letters that have been sent to you
• check when you are next due to be paid
• ask questions

Enquiries

For detailed questions about student finance and how to apply, contact the Sandwell Student Finance 0121 569 8185, or general enquiries please contact the Student Finance Helpline on 08456 077 577 between 8am and 8pm Monday to Friday, and between 9am and 5.30pm Saturday and Sunday.

Student Support Helpline

This is helpline for students, parents and members of the public living in England. Dealing with detailed questions about student finance and eligibility, and can explain the information in our booklets. You can phone the helpline on 0845 602 0583 between 10am and 4pm from Monday to Friday.

Student Support Information Line

Students living in England can ring 0800 731 9133 to order a copy of any of their guides free of charge.