When an emergency occurs different agencies play different roles in the response. Partner agencies range from local authorities and blue light response services, to utility companies and voluntary agencies. The full list of partner agencies is below. By clicking on the agency name you can visit their websites to find out more what they are and what they do on a day to day basis.

• Birmingham City Council
• Coventry City Council
• Dudley Metropolitan Borough Council
• Solihull Metropolitan Borough Council
• Walsall Metropolitan Borough Council
• Wolverhampton City Council
• West Midlands Police
• West Midlands Fire Service
• West Midlands Ambulance Service NHS Trust
• Government Office of the West Midlands
• Health Protection Agency (West Midlands)
• Environment Agency
• Highways Agency
• Network Rail
• Severn Trent Water
• South Staffs Water
• Central Networks (Electricity)
• The National Grid
• British Transport Police
• British Telecom