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Anti-social Behaviour

 

Sandwell Council works closely with West Midlands Police and other organisations through the Safer Sandwell Partnership to tackle anti-social behaviour.

If there is an anti-social behaviour problem in your neighbourhood, please report it to us on 0845 359 7500, text Sandwell ASB plus your message to 60003 or email contact@sandwell.gov.uk

We want to ensure all people reporting anti-social behaviour receive a fair and high quality service.

We are therefore introducing our Anti-Social Behaviour Promise. This explains the standards of service you can expect from us when you report anti-social behaviour.

You can read our draft Anti-Social Behaviour Promise  and let us know your thoughts. We will be fine tuning our Promise and agreeing some more specific details over the coming weeks before publicising it more widely.

Anti-social behaviour can erode the quality of life for local people and spoil the neighbourhood where people live. Working together, we can beat it.

For information on the Anti-Social Behaviour Promise or to share your thoughts on it, please contact:

Bob Dunn - Sandwell Neighbourhood Crime & Justice Co-ordinator
0121 569 3892
bob_dunn@sandwell.gov.uk

If you have a problem with your neighbour you should attempt to discuss the matter with them before approaching any of the agencies, unless you think that it is unsafe to do so. Involving an outside agency may escalate the problem. If there are ongoing problems or issues it may be helpful for you to record them on the Anti-Social Behaviour Incident Diary.

Report Online

You can report anti-social behaviour online by completing the relevant form:

What else can you do

Are you or your family or your property in immediate danger from the anti-social behaviour?

  • If yes Phone the Police on 999
  • If No -
    • Phone the ASB Helpline on 0845 359 7500
    • Text: 'Sandwell ASB' then your message to 60003. Text messages are charged at your normal network rate.
    • Or if you are a council tenant you can also phone your Local Housing Office during office hours.

Hate Crime

You can be a victim of hate crime because of your race, religion, disability, sexual orientation or gender.

Hate crime can include damage, assault, verbal abuse and harassment.

Are you and your family or your property in immediate danger?
  • If yes - Phone 999 and report it to the Police
  • If no -
    • Phone the ASB Helpline on 0845 359 7500 or
    • Text: 'Sandwell ASB' then your message to 60003. Text messages are charged at your normal network rate.
    • Phone the police on 0845 113 5000.
    • Or if you are a council tenant you can also phone your Local Housing Office.

The costs of calls to 0845 numbers are regulated for BT customers. Other providers’ charges are not regulated and may therefore vary so you should speak to your service provider for more information or advice. Maximum rates for BT customers are: 0845 calls are charged at up to 3.95p/min for BT customers; 0844. BT currently includes 0845 and 0870 numbers in Calling Plans so rates for most BT customers are lower than quoted above. If you’re not with BT you should check the cost of these calls with your provider. Calls from mobiles may be considerably more.

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